View the Web Version (http://www.eyeofthetempest.com/resume.html) Download PDF Version (http://www.eyeofthetempest.com/files/ChadAlanJackson_resume.pdf) Download MS Word Version (http://www.eyeofthetempest.com/files/ChadAlanJackson_resume.doc) Chad A. Jackson - Resume 7953 Hickson Dr. Blacklick, OH 43004 ChadAlanJackson@gmail.com Home: 614.860.9984 Office: 614.343.1925 Mobile: 614.282.9956 --------------------------------------------------------------------------------------------------------- Summary --------------------------------------------------------------------------------------------------------- I am an innovative thinker and business partner with extensive technical acumen and broad experience solving complex business problems. I communicate efficiently and effectively. I am a leader in both technical and non-technical circles. I have the ability to deal with low-level detailed work while keeping the big picture in mind. --------------------------------------------------------------------------------------------------------- Professional Experience --------------------------------------------------------------------------------------------------------- Portal Manager • NetJets, Inc. 10/2002 - Present • Columbus, OH Responsibilities I manage the NetJets portal deployment through specification and delivery of new enterprise portlet web services, portlet templates, and portlet-based enterprise applications. I manage the portal team and I am responsible for resource allocation, technology selection, and direction for portal related technology. I work as a liaison between the business and portlet developers to ensure both sides arrive at the most efficient solution. Achievements • Managed effort for company-wide adoption of portal technology. • Formulated and executed portal vision and strategy. • Built and maintained close relationship with the NetJets business community. • Led portal User Interface redesign effort. Implementation Manager • Plumtree Software, Inc. 08/2000 - 10/2002 • San Francisco, CA Responsibilities I managed large scale enterprise deployments including scoping, project management, and product customization and configuration. I integrated a variety of enterprise level applications such as CRM, DM, and SSO into the portal architecture. I provided technical pre-sales support to sales managers and assisted with RFP's and RFI's. I presented employees, customers, and partners with product training courses and workshops. Achievements • Selected to develop business and conduct training throughout the Asia Pacific region (APAC). • Worked with Ford to implement a B2E portal for 250,000 internal users. • Led the effort at Johnson & Johnson to implement Plumtree's first portal in Japan. • Worked with Ford to implement a 500,000 user portal for Ford dealerships. • Served as a Content Management, Knowledge Management, Document Management, Taxonomy, and User Interface Expert. • Successfully implemented a struggling portal project for Avery Dennison. • Assisted sales reps with building partner relationships. Developer • EDS (Contract) 05/2000 - 08/2000 • Dayton, OH Responsibilities As an EDS contractor with General motors, I primarily determined project specifications for a number of projects. This included building a web-based reporting application for GM's Manufacturing Systems Database, creating a custom time and expenses system, and implementing an extensible portal for delivering GM web applications. Achievements • Headed user interface standardization efforts. • Provided software training to GM crew and management. • Recognized with two employee of the month awards. • Recognized for outstanding results for the development of portal platform. Web Developer • Wright State University (Contract) 11/1998 - 08/1999 • Dayton, OH Responsibilities I redesigned existing web sites for the Department of Education and Human Services. I was in charge of adding and managing new content for the site. I provided faculty and staff with standard hardware and software support. I conducted training classes for faculty and staff. Achievements • Defined style guide that was adopted for all of Wright State's web sites and user interfaces. • Streamlined business processes for the Department of Education and Human Services. Principle • TempesT Communications (Freelance) 03/1998 - 08/2000 • Dayton, OH Responsibilities I attended to all aspects of the business including: sales, invoicing, collections, and design. I provided services and solutions including: web design, corporate image creation, database design, desktop publishing, web application design, and business solutions. Achievements • Contract with Wright State University (see above). • Contract with EDS (see above). • Shopping cart for AltXCD.com (now defunct). • Design and development of Tonesmith.com. Technical Sales Manager • MainNet, Inc. 10/1996 - 03/1998 • Urbana, OH Responsibilities I generated sales leads via cold calling area businesses. Sold web design, web based solutions, database design, access and hosting services. I hired sales reps to develop a sales staff. I managed and trained the staff according to their rolls. I managed the design and implementation of the solutions. Achievements • Promoted to position from Help Desk technician. • Sold 1.2 Million USD in web design services and training. • Worked with Brown Publishing to deliver online newspaper and training for staff. • Built sales pipeline from scratch. • Designed a custom service, sales, and billing database. --------------------------------------------------------------------------------------------------------- Education --------------------------------------------------------------------------------------------------------- Wright State University - 08/1995 - 12/2000 Five Years Educational Experience Majoring in Technical Writing with an emphasis in Technical Design. Studies Included: English, Human Factors Engineering, Computer Science, Fine Arts, and Digital Design in order to provide a well rounded background for the Information Technology Industry. Certifications - 06/1999 Technical Writing Certificate Business Writing Certificate --------------------------------------------------------------------------------------------------------- Professional Affiliations --------------------------------------------------------------------------------------------------------- International Webmaster's Association (IWA-HWG), Member 1996 - Present National Association of Photoshop Professionals, Member 2000 - Present DCMI, Dublin Core Metadata Initiative, Participant 2000 - Present CG Society, Member 2005 - Present --------------------------------------------------------------------------------------------------------- References --------------------------------------------------------------------------------------------------------- Available Upon Request Please email your request to ChadAlanJackson@gmail.com --------------------------------------------------------------------------------------------------------- Other Resources --------------------------------------------------------------------------------------------------------- Online Portfolio (http://www.eyeofthetempest.com/portfolio.html) Skills Matrix (http://www.eyeofthetempest.com/skills.html)